LAWup

Nov 2024 · UX case study

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LAWup

People know the law matters. They can’t read it.

90%{p:90}
say understanding Indonesian law is extremely important
57%{p:57}
struggle with legal terminology
33 pts{b:90,57}
between caring and understanding

Our interviews and survey found the same contradiction: legal language is dense, studying it feels boring, yet not knowing the law makes people anxious. That gap became the brief: make legal learning approachable enough to begin and simple enough to continue.

“There is no push to learn law because there is a lot of legal reading and it's hard to digest.”
Meera, 18interviewed by Tim Ilmu Padi
“Lack of legal understanding can cause serious problems in my neighborhood, even though I'm not personally interested.”
Radit, 20interviewed by Tim Ilmu Padi

The question

How might we present legal materials in an engaging and easy-to-understand way, simplify complex terminology, and overcome comprehension barriers?

Law, in bite-sized lessons

The walkthrough we presented at the finals. Sound on.
  • Bite-sized lessons.Short chunks of material, reinforced with spaced-repetition flashcards.
  • Tanya Lawry.An AI assistant that answers specific legal questions in plain language.
  • Real cases.Each topic is learned through a real legal case it applies to.
  • Levels, leaderboards, rewards.A points economy that keeps learners coming back.
Final LAWup app screens: home, lessons, flashcards, leaderboard and the Tanya Lawry assistant.
The final screens.

How we got there

Five Design Thinking stages, from interviews to validated prototype{l:20,40,60,80,100}: empathise, define, ideate, prototype, test. We mapped every flow in Figma and used A/B tests to decide between competing designs.

made withTim Ilmu Padi

The Figma prototype: every screen of LAWup wired together with interaction connectors.

Result

92%{p:92}
of testers completed every task
5m 12s
average time to complete them
1st{p:98}
of 48 university teams at Find IT 2024